WorkCover consultation — without the waiting room.
Injured at work? Our registered Australian GPs handle WorkCover consultations, initial assessments, and return-to-work certificates online — from your phone or desktop.
What's included
Initial WorkCover consultation & assessment
Certificate of Capacity issued same day
Treatment recommendations & specialist referrals
Ongoing WorkCover management available
How it works
Three simple steps — done in minutes.
Describe your workplace injury
Tell the doctor about your injury — what happened, when it occurred, and how it's affecting your ability to work.
GP assesses your claim
A registered GP reviews your injury and issues the appropriate WorkCover documentation, including your Certificate of Capacity.
Receive your certificates
Your Certificate of Capacity and any other documentation arrives by email the same day — ready to submit to your employer and WorkCover insurer.
Common questions
Can a telehealth GP handle WorkCover?
Yes. Registered Australian GPs can conduct WorkCover consultations, issue Certificates of Capacity, and manage ongoing WorkCover claims via telehealth. Some complex cases may require an in-person assessment, and your doctor will advise you if this is needed.
What is a Certificate of Capacity?
A Certificate of Capacity is a medical document that records your workplace injury, the impact on your ability to work, and your treating doctor's recommendations for recovery and return to work. Your employer and WorkCover insurer require this certificate to process your claim.
Can SwiftDoc manage my ongoing WorkCover claim?
Yes. Our GPs can provide ongoing management including follow-up consultations, updated Certificates of Capacity, referrals to physiotherapists and specialists, and treatment recommendations throughout your recovery.
Which states does this cover?
Our GPs can conduct WorkCover consultations for workers across all Australian states and territories — NSW, VIC, QLD, WA, SA, TAS, ACT, and NT. Each state has a different WorkCover scheme, and your doctor will advise based on your location.
Ready to get sorted?
A registered Australian doctor is available now. No waiting room, no travel.