WorkCover

WorkCover consultation — without the waiting room.

Injured at work? Our registered Australian GPs handle WorkCover consultations, initial assessments, and Certificates of Capacity online — from your phone or desktop.

Doctors available now

All 8 states

Covered

Same day

Certificate issued

AHPRA

Registered GPs

Cert of Capacity

Issued online

What's included

Everything you need to start and manage your WorkCover claim.

Initial WorkCover consultation & assessment

Certificate of Capacity issued same day

Treatment recommendations & specialist referrals

Ongoing WorkCover management available

How it works

Your Certificate of Capacity, issued online by an AHPRA-registered GP — the same day you consult.

1

Describe your workplace injury

Tell the doctor about your injury — what happened, when it occurred, and how it's affecting your ability to work.

2

GP assesses your claim

A registered GP reviews your injury and issues the appropriate WorkCover documentation, including your Certificate of Capacity.

3

Receive your certificates

Your Certificate of Capacity and any other documentation arrives by email the same day — ready to submit to your employer and WorkCover insurer.

All 8 states & territories

Our GPs are registered across all Australian states and territories. Each state runs a different WorkCover scheme — your doctor will advise based on your location and employer.

NSW

icare

VIC

WorkSafe Victoria

QLD

WorkCover QLD

WA

WorkCover WA

SA

ReturnToWork SA

TAS

WorkSafe Tasmania

ACT

WorkSafe ACT

NT

NT WorkSafe

Common questions

Before you book.

Can a telehealth GP handle WorkCover?

Yes. Registered Australian GPs can conduct WorkCover consultations, issue Certificates of Capacity, and manage ongoing WorkCover claims via telehealth. Some complex cases may require an in-person assessment, and your doctor will advise you if this is needed.

What is a Certificate of Capacity?

A Certificate of Capacity is a medical document that records your workplace injury, the impact on your ability to work, and your treating doctor's recommendations for recovery and return to work. Your employer and WorkCover insurer require this certificate to process your claim.

Can SwiftDoc manage my ongoing WorkCover claim?

Yes. Our GPs can provide ongoing management including follow-up consultations, updated Certificates of Capacity, referrals to physiotherapists and specialists, and treatment recommendations throughout your recovery.

Which states does this cover?

Our GPs can conduct WorkCover consultations for workers across all Australian states and territories — NSW, VIC, QLD, WA, SA, TAS, ACT, and NT. Each state has a different WorkCover scheme, and your doctor will advise based on your location.