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FAQS
For all your SwiftDoc questions we have the answers
If you don't see the answer to your query, please don't hesitate to Contact Us
What happens if the doctor is not running on time?
How long are the appointments?
How is my data stored and kept private and confidential?
Which areas of Australia do you cover?
How experienced are your doctors?
Can I get a nicotine script ?
Can I use a computer to connect to SwiftDoc?
Is everything confidential?
Can you manage workers compensation claims and certificates?
How much does the service cost?
Why should I use SwiftDoc?
Do you cover mental health?
What are the opening hours and appointment times?
Can I get a medical certificate for work absence?
Can I get a PDF copy of my nicotine script?
Can the doctor complete forms for me?
How are results followed up?
Can I discuss several problems in one appointment?
How do I change my appointment?
Which video service do I need?
How do I contact SwiftDoc for admin or non-clinical issues?
Do you do specialist referrals?
Is my Payment secure?
What happens if there is poor phone reception or a slow internet speed and the call does not work?
Can I collect my SwiftDoc prescription from my local pharmacy?
Which conditions cannot be treated by SwiftDoc?
Can I claim a Medicare rebate?
What type of phone do I need?
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