SwiftDoc Privacy Statement

SwiftDoc understands the importance of protecting individuals' rights to privacy and that you may be concerned about the confidentiality of information that you provide us. We have prepared this statement to help you understand how we aim to protect the privacy of your personal information.

As a patient of SwiftDoc, we have a duty to you to maintain strict confidentiality in respect of your affairs. In handling personal information, we are subject to the Privacy Act 1998 (Cth) and are required to comply with the National Privacy Principles in the Act.

This policy describes the way we collect, use and discloses your personal information and your rights in relation to our management of your personal information. We may update this policy from time to time.

You should carefully consider this Privacy Statement before submitting personal information to us.

Personal information is information that identifies an individual. During the provision of our services to you, we may collect your personal information.

Generally, the kinds of personal information we collect include:

• name, address, telephone number, Medicare number and email address;
• date of birth
• sex;
• nationality and ethnic background
• occupation;
• next of kin details;
• General Practitioner;
• Religion;
• Sexual preferences and practices;
• Financial details associated with services we have provided;
• Medical history;
• Current and past records of treatment given by our medical practitioners;
• Any additional information provided to us by you.

We will attempt at all times to collect your health and personal information directly from you or from someone whose care you are lawfully under.

We may record our telephone calls with you and will comply with relevant legislation.

We will comply with legislation relating to health records as applicable.

We collect your personal information to provide the best possible service. If you do not provide us with your personal information, we may not be able to assist you in providing you with our services, or the level of service you require.

We disclose your personal information for the purposes for which we collect it, including to provide medical treatment and associated communications, to assist treating doctors and allied health professionals, and for internal administrative requirements.

We take all reasonable steps to ensure that the personal information that we hold is protected against misuse, loss, unauthorized access, modification, or disclosure.

Links to other websites and third-party resources may be provided from our Website. You acknowledge that we cannot and do not control the content of these websites.

You have a right to access the personal information we collect and hold about you. If at any time you would like to access or change your details, or you would like more information on our approach to privacy, please contact us.

We have an appointed Privacy Compliance Officer who can be contacted at admin@swiftdoc.com. Complaints may also be made to the Australian Information Commissioner (www.oaic.gov.au or 1300 363 992).

Updated 12/02/2018

The content on the SwiftDoc privacy statement is protected by Australian copyright law.